Privacy Policy

This privacy policy explains how DARWEN MOTOR COMPANY ("we", "us", "our") collects, uses and protects the personal information you provide to us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

DARWEN MOTOR COMPANY is the data controller responsible for your personal data. You can contact us at:

  • Address: darwen motor company ltd, Unit 3, Darwen, Lancashire, BB3 2DP
  • Email: dmcdarwen@hotmail.com
  • Telephone: 07919502918

What information we collect

We may collect and process the following information about you:

  • Your name and contact details (such as address, email address and telephone number).
  • Information you provide when enquiring about, purchasing or financing a vehicle.
  • Vehicle and part-exchange details relevant to your enquiry.
  • Details of your visits to our website and the resources you access.

How we use your information

We use your personal information to:

  • Respond to your enquiries and provide the products and services you request.
  • Process vehicle sales, finance applications and related paperwork.
  • Meet our legal and regulatory obligations.
  • Contact you about your enquiry or, where you have agreed, with relevant offers and updates.

Lawful basis for processing

We process your data where it is necessary to perform a contract with you, to comply with a legal obligation, for our legitimate business interests, or where you have given your consent.

Sharing your information

We do not sell your personal information. We may share it with finance providers, lenders and other partners where necessary to provide the services you have requested, and with regulators or authorities where required by law.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

Your rights

Under data protection law you have rights including the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk if you are unhappy with how we have handled your personal data.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us by email at dmcdarwen@hotmail.com or by telephone on 07919502918.

What our customers say about us

Our Reviews

I recently bought a 2016 Audi A6 Allroad Japanese import from Darwen, and like anyone buying a second-hand vehicle, I naturally had a few reservations at first. The car itself is immaculate, excellent value for money, and very high spec (even better than expected) for a really decent price. You can tell it has been well looked after. We did have a couple of issues after purchase, but to be fair, all cars can have issues at some point, and these were not Darwen’s fault. For me, what really matters is how the seller responds when something does come up, and their response was the best I could have hoped for. Addas was excellent throughout: great communication, polite, helpful, and nothing was ever too much trouble. That level of customer service gave me real confidence and made the whole experience a positive one. I would absolutely recommend Darwen and already have done to friends. Highly recommended. J. Lewis from South Wales.
— Hypson Lewis
I recently bought a Toyota Vellfire, a Japanese import, from Darwen Motor Company, and the experience was flawless from start to finish. The buying process was smooth, transparent, and customer-focused. Clear communication, no pushy sales tactics, and prompt responses to all questions. Finance and paperwork were handled efficiently, with plenty of options to suit my needs. The vehicle itself is a head-turner everywhere I go. Striking design and presence on the road; people consistently notice it. Comfortable, well-appointed interior with thoughtful features that make daily driving a pleasure. Smooth performance and impressive build quality for a car of its class. Import quality and condition The Toyota Vellfire arrived in excellent condition, with a meticulous pre-delivery inspection. All import documentation was complete and easy to verify. No hidden issues or surprises; everything felt right from day one. Aftercare and service So far , Post-purchase support has been excellent, with quick help for initial setup needs. Honest recommendations for maintenance and care, not just upsell pressure. Access to reliable service centers and genuine parts has been straightforward. Overall impression Darwen Motor Company delivers a standout buying experience for Japanese imports. The Vellfire has exceeded expectations in terms of style, comfort, and reliability. Highly recommended for anyone seeking a premium, attention-grabbing vehicle with confident import sourcing.
— Dragos Dan Muntean
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